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HVAC CRM That Fills the Slow Season and Books the Busy One

Follow up every estimate, track service agreements through renewal, and plan campaigns around your seasons.

Estimates tracked as deals with follow-up
Service agreements with renewal dates
Seasonal campaigns to past customers
Customers book estimate visits online

14-day free trial of Professional, no credit card required.

KudosCRM pipeline board with deals grouped by stage
Pipeline board. Sample workspace data.

What Is a CRM for HVAC?

A CRM for HVAC companies keeps every customer, estimate and service agreement in one place. Each estimate becomes a tracked deal with a next step, and each agreement carries a renewal date, so follow-up stops depending on memory.

Dispatch, technician scheduling and work orders stay in your field service software. KudosCRM covers the sales and customer side.

KudosCRM customer list by lifecycle stage
Customer list. Sample workspace data.

Why Do HVAC Estimates Go Quiet After the Visit?

Busy crews skip follow-up and seasons swing revenue. Each gap has a fix inside the CRM.

Challenge

Demand swings hard between seasons

How KudosCRM Helps

Campaigns and email sequences reach past customers before each season, and agreement renewals keep the slow months busy.

Challenge

Estimates go out and never get a follow-up call

How KudosCRM Helps

Every estimate is a tracked deal. A follow-up task and an email sequence run until it closes or is marked lost.

Challenge

The office and the field work from different notes

How KudosCRM Helps

Job notes, equipment details and customer history sit on one record, so the office sees what the crew learned.

Plan Your Year Around the Busy and Slow Seasons

Send each campaign a few weeks before the season turns, so the shoulder months still book.

Typical call volume by monthIllustrative
JanFebMarAprMayJunJulAugSepOctNovDec
Slow months: send tune-up and agreement offersPeak months: route and follow up every call fast

Segments

Build a segment of leads by stage, score, source or tag, with a live match count.

Explore Segments

Email campaigns

Send one seasonal offer to a saved segment, with a test send first.

Explore Email Campaigns

Custom fields

Record system type, install date and agreement renewal date on each customer.

Explore Custom Fields
KudosCRM email sequence builder
Sequence builder. Sample workspace data.

A Quote Sent Monday Gets a Reply by Friday

Put every estimate in a pipeline stage and enroll the lead in an email sequence that follows up for you.

Stages that match your jobs

Build your own, such as Visit Booked, Estimate Sent, Won and Lost.

Steps and delays you set

Write each email once and choose the delay between them.

Replies and meetings tracked

Every sequence shows enrolled, opens, replies and meetings.

Explore Email Sequences Explore Pipeline Management

Spot Maintenance Customers Before They Go Quiet

Keep the agreement term and renewal date on each customer record. Stale badges flag accounts whose open deals have gone quiet for 30 days or more.

Renewal date as a field

Add it once under custom fields; it shows in the right rail of the record.

Stale badges on accounts

The companies table flags accounts with quiet open deals.

A task per renewal call

Assign the call to whoever owns the account.

Explore Custom Fields Explore Task Management

Customers · Agreement renewalsIllustrative

Hartley Dental

Commercial rooftop, 2 units

Mar 14Due in 12 days

Greene Residence

Annual tune-up

Apr 02Due in 31 days

Lakeview Apartments

12-unit maintenance

May 20Due in 79 days

Ortiz Bakery

Walk-in cooler service

Feb 26Lapsed

Let Homeowners Pick Their Own Estimate Slot

Put one booking link on your site and in your emails. The visit lands on your team's Meetings calendar.

Slots follow the availability schedule you set
Customers reschedule or cancel themselves
Booking pages are included from the Basic plan
Explore Meetings

Book a Free Estimate

45 minutes · at your home · Illustrative

Mon

8:00 AM10:30 AM1:00 PM3:30 PM

Tue

8:00 AM10:30 AM1:00 PM3:30 PM

Wed

8:00 AM10:30 AM1:00 PM3:30 PM

Thu

8:00 AM10:30 AM1:00 PM3:30 PM

Re-Quote the Job as the Customer Changes Their Mind

Build each quote from your catalog. When the scope changes, issue a new version and keep the history of what you offered.

Version 1 · Repair

$285

Diagnostic and capacitor$285

Version 2 · Standard Replacement

$6,400

3-ton condenser$3,200
Coil and install labor$2,900
Permit$300

Version 3 · High-Efficiency Replacement

$9,150

Variable-speed system$5,300
Coil and install labor$3,300
Thermostat and permit$550

Illustrative prices

Explore Quotes Explore Products and Pricing

Start With a Ready-Made HVAC Setup

Pre-built pipeline stages, custom fields, automations and reports. Ready in one click.

Industry-specific pipeline template
Pre-built custom fields
Starter automation workflows
Vertical-specific reporting dashboards
Onboarding playbook for new reps
Kickoff checklist and internal rollout plan

Three Ways to Stop Work From Slipping

Route new leads, automate the handoff on a win, and watch for stale deals.

Route

A new lead comes in from a form

Lead routing assigns it by source, stage or title. No morning triage.

Automate

A deal is marked Won

An automation creates the install scheduling task and can alert the team in Slack.

Watch

A deal sits too long in a stage

Rot flags mark the aging card on the pipeline board, so it comes up in your stand-up.

Explore Workflows Explore Lead Routing

Pricing

What Does KudosCRM Cost for an HVAC Company?

Per seat, published, with a 14-day Professional trial and no card. Small shops start on Free or Basic. Teams running several estimate pipelines choose Professional.

Free

Small shops

$0 forever

Up to 3 seats, no card

  • 3 seats and 1,000 contacts
  • 1 pipeline, 10 custom fields
  • 50 Kudos AI messages a month
  • Community support
Start Free

Basic

Small sales teams

$9 /seat/mo

Billed yearly · $12 monthly

  • Up to 25 seats, 25,000 records
  • 3 pipelines, 50 custom fields
  • 1,000 automation runs a month
  • Email support in 24–48 hours
Start Free
Most Popular

Professional

Growing contractors

$24 /seat/mo

Billed yearly · $29 monthly

  • Unlimited seats and pipelines
  • 250,000 records, unlimited custom fields
  • 25,000 automation runs, 2,000 AI messages per seat
  • Priority support within 8 hours
Start 14-Day Trial

Enterprise

Multi-office groups

$49 /seat/mo

Billed yearly · $59 monthly

  • Unlimited records
  • 250,000+ automation runs
  • Highest AI allowance, bring your own key
  • Dedicated success manager and SLA
Talk to Sales

Per seat per month. Kudos AI Boost adds $10 per seat. Calling and VoIP adds $15 per seat.

14-day free trial — no credit card requiredCompare every plan

CRM for Every Kind of HVAC Business

Residential and commercial teams both win on fast follow-up and steady renewals.

Integrations

Works with the Tools You Already Use

Connect Gmail or Outlook so customer email lands on the right record, Zoom for calls, and Slack for alerts. Chatra brings website chat into the same CRM.

See All Integrations

FAQ

Frequently Asked Questions

Start free today

Keep Every Estimate and Agreement in One CRM

Follow up the estimate, win the job and keep the customer for the next season.