Logistics CRM That Keeps Shippers Loyal and Lanes Full
Keep every shipper, lane and quote on one account record, and follow up each quote until the freight is booked.
14-day free trial of Professional, no credit card required.
Accounts
64
12 growing
Open lanes
38
$1.4M / yr
Pipeline
$1.4M
38 open
Weighted
$610K
38 open
Quotes out
21
$388K
Chicago to Dallas, FTL
Northwind Foods
Atlanta to Miami, LTL
Pinecrest Supply
Reno to Denver, Reefer
Summit Beverage
Houston to Memphis, FTL
Delta Steelworks
Columbus to Newark, Weekly
Harbor Retail
Phoenix to LA, Daily
Sundial Produce
What Is a CRM for Logistics and Freight?
A CRM for logistics and freight keeps every shipper, contact, lane and quote on one account record. Your team sees the full relationship before a call, and the history stays when a rep leaves.
Load tendering, carrier dispatch and tracking stay in your TMS. KudosCRM covers the sales and account side.
Three Gaps
Where Do Freight Sales Teams Lose Shippers?
Each gap is common, and each has a fix on the account record.
Gap 1
Shipper relationships live in one rep's head
With KudosCRM
One record per account captures every lane, contact and quote, so the history survives when a rep leaves.
Gap 2
Quotes and follow-ups slip during busy weeks
With KudosCRM
Follow-up tasks and email sequences keep each quote moving toward booked freight.
Gap 3
No view of which accounts are growing
With KudosCRM
Account views show which shippers are growing and which are going quiet.
The Account Record
Put Every Lane and Contact on the Shipper's Record
Add custom fields for lanes, equipment and volume. Anyone opening the account sees the whole relationship.
Custom fields for freight
Capture lanes, equipment type and monthly volume.
Contacts and deals together
Link shipper contacts and quotes to the company.
Full activity history
Emails, calls, meetings and notes sit on the record.
Quote Follow-Up
Follow Up Every Quote Until the Freight Is Booked
Set the steps once. Each quote gets the same disciplined follow-up, even in a busy week.
Quote sent
Deal moves to Quoted
Email follow-up
Sequence step sends
Call task
Rep sees it in My Day
Last check-in
Sequence ends on your rule
Deal moves on
Freight is booked
Account Growth
See Which Shippers to Protect and Which to Grow
Won and open revenue sit side by side on each company. A Stale badge flags accounts whose open deals have gone quiet for 30 days or more.
Won versus open revenue
Compare closed freight with what is still in play.
Stale badges
Spot quiet accounts before the lane goes elsewhere.
Dashboards and forecasts
Review pipeline, win rate and weighted forecast.
Features That Fit
The Parts of KudosCRM Freight Teams Use Most
Six features, each with its own page.
Pricing
What Does KudosCRM Cost for a Logistics Company?
Per seat, published, with a 14-day Professional trial and no card. Small firms start on Free or Basic. Teams running several pipelines choose Professional.
Free
Small firms
$0 forever
Up to 3 seats, no card
- 3 seats and 1,000 contacts
- 1 pipeline, 10 custom fields
- 50 Kudos AI messages a month
- Community support
Basic
Small sales teams
$9 /seat/mo
Billed yearly · $12 monthly
- Up to 25 seats, 25,000 records
- 3 pipelines, 50 custom fields
- 1,000 automation runs a month
- Email support in 24–48 hours
Professional
Growing logistics teams
$24 /seat/mo
Billed yearly · $29 monthly
- Unlimited seats and pipelines
- 250,000 records, unlimited custom fields
- 25,000 automation runs, 2,000 AI messages per seat
- Priority support within 8 hours
Enterprise
Multi-office groups
$49 /seat/mo
Billed yearly · $59 monthly
- Unlimited records
- 250,000+ automation runs
- Highest AI allowance, bring your own key
- Dedicated success manager and SLA
Per seat per month. Kudos AI Boost adds $10 per seat. Calling and VoIP adds $15 per seat.
CRM for Every Kind of Logistics Business
Brokers and carriers both win on relationships and follow-up.
Integrations
Works with the Tools You Already Use
Connect Gmail or Outlook so customer email lands on the right record, Zoom for demos, and Slack for alerts. Chatra brings website chat into the same CRM.
See All Integrations
FAQ
Frequently Asked Questions
Start free today
Keep Every Shipper and Lane in One CRM
Win the shipper, quote the lane and keep the freight moving.