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KudosCRM

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Email Tracking

Know the moment they open.

KudosCRM tracks every open, every click, every reply — in real time, tied to the right contact and deal. Follow up when attention is highest.

Opened 3× just now

"Q2 proposal" — Globex

Opened 3× just now

"Q2 proposal" — Globex

Opened 3× just now

"Q2 proposal" — Globex

Real-time opens

Desktop and mobile notifications the instant a prospect opens your email.

Per-link click tracking

See which links they clicked — and which they ignored.

Smart follow-up prompts

KudosCRM suggests the best moment to reach out based on engagement.

How it works

Every part, explained.

1

Send tracker

Every outbound email is tagged with an invisible tracking pixel and rewritten links.

2

Activity timeline

Opens and clicks appear chronologically on the contact's timeline.

3

Notifications

Desktop, mobile, and Slack — pick your channels.

4

Engagement score

Opens and clicks feed the per-contact engagement score.

5

Deal signals

Tracked activity surfaces on the parent deal, not just the contact.

6

Team visibility

Leadership can see aggregate open and reply rates per rep.

Deep dive

Everything that's in the box.

Open tracking

Desktop + mobile pixel-based open detection.

Click tracking

Per-link clicks attributed to the recipient.

Reply detection

KudosCRM sees replies even if they land in a shared inbox.

Gmail & Outlook native

Works inside your existing inbox — no new tool to learn.

Templates

Save reusable email templates with tracking built in.

Team analytics

Aggregate open, click, and reply rates per rep, per sequence.

Privacy-safe mode

Toggle off tracking per-message for regulated conversations.

Sequences

Multi-step cadences that pause automatically on reply.

KudosCRM vs. the old way

A different league.

KudosCRM
Spreadsheet / legacy CRM
Setup
Native — works in Gmail/Outlook
Chrome extension, breaks weekly
Attribution
Tied to contact, deal, company
Email-only, no CRM link
Team visibility
Manager dashboards included
Individual only
Privacy controls
Per-message toggle
All-or-nothing

Keep exploring

Related features.

Works with your integrations

Connect the tools that power this in KudosCRM.

FAQ

Frequently asked

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