How does Chatra connect to KudosCRM?

Connecting generates a signed webhook URL. Paste it into Chatra's webhook settings and new chat conversations start creating leads in your CRM — there's no OAuth app to register.

Can I rotate the connection if the URL leaks?

Yes. Reconnecting rotates the token, so any previously shared URL stops working immediately.

Helpdesk & chat

Live

Chatra CRM integration

The Chatra integration turns website live-chat visitors into CRM leads the moment they message — using a signed webhook URL, so there's no OAuth app to register and nothing to install beyond pasting a URL into Chatra.

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Category: Helpdesk & chat
Direction: Inbound
Auth: Signed webhook
Setup: ~3 min

What the Chatra integration does

Chats become leads

A new visitor conversation creates a lead in your inbox with the details captured.

No OAuth needed

Connecting generates a signed webhook URL — paste it into Chatra and you're live.

Rotate anytime

Reconnecting rotates the token, so a leaked URL stops working immediately.

What syncs

Chat visitors → LeadsInto CRM

How to connect Chatra

1Open Settings → Marketplace in KudosCRM.
2Click Connect on the Chatra card to generate a signed webhook URL.
3Paste the URL into Chatra's webhook settings.
4New chats start creating leads in your CRM.

Popular workflows

Create a lead from every new website chat.
Route the lead to the right rep automatically.
Notify the team in Slack when a chat lead lands.

Powers in KudosCRM

Works well with

More in Helpdesk & chat

FAQ

Chatra — questions

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