Help · Quotes, products and orders
E-signature on a quote
Customers accept a quote by typing their name on a no-login page. The signature captures who, from where and exactly when, and locks the version they signed.
Updated August 2026
Chasing a signature is one of the slowest parts of closing. E-signature removes the round trip: the customer opens a link, types their name, and the quote is accepted.
What happens after acceptance is the part worth knowing — it does not stop at a signed document.
Who this is for
Reps sending quotes, and anyone who has waited on a printed-signed-scanned PDF.
Before you start
- A quote ready to send.
- Permission to send quotes.
- The right contact — the link goes to a person, and whoever opens it can sign.
The signed version is frozen
When a customer signs, the exact version they saw is snapshotted and locked. That means there is never an argument about which numbers were agreed — the signed version is preserved separately from any later revision. The signature itself records the name typed, the IP it came from and the timestamp, held read-only on the quote.
Get a quote signed
- Send the quote
It goes as a branded PDF and email, or as a link to the public acceptance page. - Watch the status move itself
Sent becomes viewed when they open it, and accepted the instant they sign. You do not have to ask whether they have looked at it. - The customer signs without an account
The link is a tokenized page scoped to that one quote. They type their name to sign — on any device, with nothing to install and no login. - Acceptance flows straight through
Accepting converts the quote to an order and marks the deal won, and can raise a draft invoice and a delivery project automatically. - Keep the audit
The name, IP and timestamp stay on the quote as a read-only record, alongside the frozen version that was signed.
What you get
- Acceptance without printing, scanning or posting anything.
- Visibility of when the quote was opened, not just whether it was answered.
- A locked snapshot of exactly what was agreed.
- Straight-through conversion to order, won deal, and optionally invoice and project.
Frequently asked questions
Does the customer need an account?
No. The acceptance page is a tokenized link scoped to a single quote, so there is nothing to sign up for.
What exactly is recorded when they sign?
The name they typed, the IP address it came from and the timestamp, held as a read-only audit on the quote — plus a frozen snapshot of the version signed.
What happens immediately after acceptance?
The quote converts to an order and the deal is marked won. A draft invoice and a delivery project can be raised from the same acceptance.
Can the link expire?
Yes, the link can auto-expire, which is worth using for quotes with a genuine validity window.
Related articles
Accept online and convert to an order
Send a no-login link the customer signs with a type-to-sign e-signature — and watch acceptance convert the quote to an order, mark the deal won, and raise a draft invoice and delivery project.
Read articleBuild a sales quote and send it
Create a quote from a deal, add line items from your price book with discounts and tax, watch the totals build live, then send a branded PDF or a link your customer can accept online.
Read articleOrders: fulfil, cancel and track
An order is what a quote becomes once it is accepted. Tracking it through fulfilment is how the commercial agreement stays connected to the work and the invoice.
Read articleHave an account issue this guide doesn't cover?
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